DynamicLink CS6

TSM_Oskolo · **Posted:** 02 Dec 2015, 17:56

I am trying to load a video into photoshop cs6 via File > Import > Video Frames to Layers. It has worked in the past, but for some reason has seemed to have stopped working. I have uninstalled and reinstalled 3 times, and I've shut down my computer and rebooted it multiple times. I have also looked into the other questions listing "dynamiclink media server" as a problem and have tried to figure out what is wrong, or how to fix it. I have not been able to understand what I should do, so I was hoping someone would know how to help me.

GM_Rusky · **Posted:** 04 Dec 2015, 11:26

Try this steps :arrow:

one of them at least (try to reproduce the problem again and there was no message will appear

0. Restart Photoshop and all Adobe applications (yeah, we have to try it), wait 30 seconds before restarting.
1. Ensure virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
2. Ensure you have the latest version of QuickTime
3. Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.
- If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)
- If unsuccessful, please capture the full error message text.
4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.

TSM_Oskolo · **Posted:** 04 Dec 2015, 19:11

GM_Rusky wrote:

Try this steps :arrow:

one of them at least (try to reproduce the problem again and there was no message will appear

0. Restart Photoshop and all Adobe applications (yeah, we have to try it), wait 30 seconds before restarting.
1. Ensure virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
2. Ensure you have the latest version of QuickTime
3. Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.
- If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)
- If unsuccessful, please capture the full error message text.
4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.

Thanks for the reply @GM_Rusky, i'd appreciated it but i've found this solution before. Everything solution above aren't working for me.. Anyway, seems like there are no ways to fix this problem. Please close this topic.

GM_Axteroid · **Posted:** 05 Dec 2015, 03:24

/Closed.

DynamicLink CS6

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