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 Post subject: Not receiving emails
PostPosted: 16 Dec 2012, 13:06 
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We will be looking into the email complications today.

For faster sollution identification, we appreciate if you can reply your email address of those that has been failed the past couple of days.
This way, we can trace the logs properly.


Thank you in advanced.
Yours sincerely,
MaxKO Staff team

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 Post subject: Re: Not receiving emails
PostPosted: 16 Dec 2012, 13:38 
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It looks like only hotmail won't receive our emails... We are still investigating why, but we've got a reasonable idea.

We'll keep you posted.

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 Post subject: Re: Not receiving emails
PostPosted: 16 Dec 2012, 13:46 
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Nyllian wrote:
It looks like only hotmail won't receive our emails... We are still investigating why, but we've got a reasonable idea.

We'll keep you posted.



I also used gmail but still did not get it :S


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 Post subject: Re: Not receiving emails
PostPosted: 16 Dec 2012, 13:59 
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I've just tested gmail and it works, but the mail ends up in the spam folder. Make sure you also check your spam folder

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 Post subject: Re: Not receiving emails
PostPosted: 16 Dec 2012, 14:52 
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Nyllian wrote:
I've just tested gmail and it works, but the mail ends up in the spam folder. Make sure you also check your spam folder




It works Now...

Thanks
JB


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 Post subject: Re: Not receiving emails
PostPosted: 16 Dec 2012, 16:01 
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Microsoft Hotmail wrote:
Your IP was blocked by Hotmail because Hotmail customers have reported email from this IP as unwanted. I have conducted an investigation into the emails originating from your IP space and have implemented mitigation for your deliverability problem. This process may take 24 - 48 hours to replicate completely throughout our system.


We've updated our systems and we are now waiting until mail.live.com (Hotmail) has finished their mitigation investigation on behalf of our servers.

As hotmail implied, that this task can take up to 24~48 hours, we will keep you posted regarding this issue.

Yours sincerely,
MaxKO Staff team

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