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 Post subject: ACCOUNT PROTECTION
PostPosted: 09 Jun 2020, 14:58 
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Protecting Your Account

Yes, there are evil people who want to steal from your MAXKO account. And, yes they will target accounts that have a lot invested in them.

- Imagine this -

You log into your account to take part in this week’s Castle Siege War, load up your level 85 Shadow Bane and your Rogue Armor SelfName set +10 and Uniques are gone But it's got a certain amount of time and it's over.
Does this sound like something you’ve heard about or experienced before?

There are ways to protect yourself. The MAXKO Support Team would like to help YOU, our valued user, prevent this from happening by offering these important account security tips below:

- DON'Ts -

* Do not use 3rd Party Tools.
* Do not go to 3rd Party Websites that claim to offer services (free game coins,
* KC or Premium and request you to login in for these).
* Do not use your MAXKO account name and/or password on other sites
* Do not use your account name when naming new characters or when using Name Change scrolls.
* Do not use a password that can be easily guessed.
* Do not, under any circumstances, give your user name and password to anyone.
* Do not disclose information about your Security ID or Seal Serial Number.

- DOs -

* Install and update an anti-virus program.
* Use complex passwords.
* Change your password at least once a month.
* Log out of your "Control Panel" session when finished.
* Make sure that you are on an "Official" MAXKO website.

- For PC Café users -

* Close all browser windows when finished with them.
* Log out of the MAXKO client.
* If you suspect that your account security has been compromised (hacked) you should:


- DON'Ts -

* Do not use 3rd Party Tools. (cheat programs, macro applications, etc).

There are a lot of applications that not only violate our Terms of Service but contain Trojans that will harvest your username and password.

* Do not go to 3rd Party Websites that claim to offer services (free game coins, KC or Premium and request you to login in for these).

Some hacker websites "spoof" or "mirror" the official MAXKO website. They look identical to the official MAXKO website and then request you to login with your username and password in order to get something special. These websites are not affiliated with MAXKO and will probably use the information you provide them to gain access to your account. The official MAXKO website is https://www.maxko.org/

* Do not use your MAXKO account name and/or password on other sites (such as Fan Sites or associated forums)
While we understand that fan sites are an integral part of any massively multiplayer community, please keep in mind that they are not operated by MAXKO. If you choose to create an account with these community websites, it is highly recommended that you do not use your MAXKO account name or password as this could be used to gain access to your MAXKO account.
* Do not use your account name when naming new characters or when using Name Change scrolls.

Since your MAXKO account name is not publicly released, creating a character with the same name as your account name increases awareness of your account name and increases your risk of having that information compromised.

* Do not use a password that can be easily guessed. (birthdates, your name, and/or character name).
When creating a password, avoid using words or numbers that are easy to guess. Anyone that is trying to access your account information is going to try and use something associated with you. Also using simple phrases or number combinations (12345 or "password") is not advised.

* Do not, under any circumstances, give your user name and password to anyone.
This includes clan mates, friends you met in the game and persons claiming to be MAXKO staff. The MAXKO staff will not need this information about your account and if anyone does, you should contact us and report him to us.

Part of the fun of a massively multiplayer game is interacting with other people and as such we get to know them and interact with them on a personal level. Be aware that they could be anyone. Allowing someone that you have met in game to access your accounts puts your characters and the items that you have worked so hard to get at risk.


Do not disclose information about your Security ID or Seal Serial Number.

This information is something that only the registered user should know. It is imperative that no one else knows your Security ID as that will unlock personal information on the account.

- DOs -

* Install and update an anti-virus program.
Make sure to schedule regular full system scans as well as active scanning of running programs.

There are many malicious programs that masquerade as helpful applications. By keeping your anti-virus protection up to date and actively scanning your system, you greatly reduce your risk of having your personal information compromised.


* Use complex passwords. (at least 10 characters long, include at least one number, a letter and a special character.)
By creating a complex password, you increase your account’s security level by making it very difficult to guess or ‘crack’ your password. Some good examples of complex passwords are g#9t$dbe34! (please keep in mind that if you use these specific passwords above you could open yourself up to risk, these are only just examples).

* Change your password at least once a month.

By changing your password frequently, someone that does gain access to your account information will not have that access long.


* Log out of your "Control Panel" session when finished.

Once you have completed your session using the Control Panel portion of the MAXKO website, click the LOGOUT button. Once you do this, your account can not be accessed from the website unless you log in again.


* Make sure that you are on an "Official" MAXKO website.



- For PC Café users -

* Close all browser windows when finished with them.

This will ensure that all of your browsing sessions are closed and the information that was input during the session has been cleared.

* Log out of the MAXKO client.

By doing this, no one will be able to access your characters unless they have your account information.
If your Café allows you to, you may also do the following to increase security:


* Clear your browser cache.

This will clear out all temporary internet files that were used during your browser session, thus helping to ensure that your information stays secure.


* Clear the browser’s cookies.

This is another step to clear out temporary internet files that were used during your browser session.


* Clear browser history

This is the third step to clear out temporary internet files that were used during your browser session.


* Shut down the PC or at minimum log out of the Windows session

This is the final step to help ensure that your information stays secure.


If you suspect that your account security has been compromised (hacked) you should:

* Scan your computer for Trojan programs, spy ware and viruses.

* Change your password once you are confident your computer is clean.

* Submit a support ticket stating the approximate time your account was compromised and as much detail as possible about the occurrence.
* These are a few of the things that you can do to ensure your account’s security and what you can do if you suspect your information has been compromised.

* We would like to thank you for playing MAXKO and for helping us to make MAXKO a great gaming experience for all.

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"Do what you love and you'll never have to work a day in your life"



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 Post subject: Re: ACCOUNT PROTECTION
PostPosted: 11 Jun 2020, 23:12 
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Como Proteger su Cuenta


Sí, hay personas malvadas que quieren robar de su cuenta MAXKO. Y sí, apuntarán a cuentas que tienen mucho invertido en ellas.

Imagina esto


Inicie sesión en su cuenta para participar en la Guerra de asedio del castillo de esta semana, cargue su nivel 85 Shadow Bane y su Rogue Armor SelfName set +10 y Uniques se han ido, pero tiene una cierta cantidad de tiempo y se acabó.
¿Suena esto como algo que has escuchado o experimentado antes?

Hay formas de protegerse. El equipo de soporte de MAXKO desea ayudarlo a USTED, nuestro valioso usuario, a evitar que esto suceda ofreciendo estos consejos importantes de seguridad de la cuenta a continuación:



- NO HACER -


* No use herramientas de terceros.
* No vaya a sitios web de terceros que afirman ofrecer servicios (monedas de juegos gratis,
* KC o Premium y solicite que inicie sesión para estos).
* No use su nombre de cuenta o contraseña MAXKO en otros sitios
* No use el nombre de su cuenta al nombrar nuevos caracteres o al usar los pergaminos de Cambio de nombre.
* No utilice una contraseña que pueda adivinarse fácilmente.
* No, bajo ninguna circunstancia, proporcione su nombre de usuario y contraseña a nadie.
* No divulgue información sobre su identificación de seguridad o número de serie del sello.


- HACER -


* Instalar y actualizar un programa antivirus.
* Use contraseñas complejas.
* Cambie su contraseña al menos una vez al mes.
* Cierre sesión en su sesión de "Panel de control" cuando haya terminado.
* Asegúrese de estar en un sitio web "oficial" de MAXKO.


- Para usuarios de PC Café -


* Cierre todas las ventanas del navegador cuando haya terminado con ellas.
* Cerrar sesión en el cliente MAXKO.
* Si sospecha que la seguridad de su cuenta se ha visto comprometida (pirateada), debe:



- HACER -


* Instalar y actualizar un programa antivirus.
Asegúrese de programar escaneos regulares del sistema completo, así como un escaneo activo de los programas en ejecución.

Hay muchos programas maliciosos que se hacen pasar por aplicaciones útiles. Al mantener actualizada su protección antivirus y escanear activamente su sistema, reduce en gran medida el riesgo de comprometer su información personal.

* Use contraseñas complejas. (al menos 10 caracteres de longitud, incluye al menos un número, una letra y un carácter especial).
Al crear una contraseña compleja, aumenta el nivel de seguridad de su cuenta al hacer que sea muy difícil adivinar o "descifrar" su contraseña. Algunos buenos ejemplos de contraseñas complejas son g # 9t $ dbe34! (tenga en cuenta que si usa estas contraseñas específicas anteriores, podría abrirse al riesgo, estos son solo ejemplos).
* Cambie su contraseña al menos una vez al mes.

Al cambiar su contraseña con frecuencia, alguien que obtenga acceso a la información de su cuenta no tendrá ese acceso por mucho tiempo.


* Cierre sesión en su sesión de "Panel de control" cuando haya terminado.

Una vez que haya completado su sesión utilizando la parte del Panel de control del sitio web de MAXKO, haga clic en el botón CERRAR SESIÓN. Una vez que haga esto, no podrá acceder a su cuenta desde el sitio web a menos que vuelva a iniciar sesión.



* Asegúrese de estar en un sitio web "oficial" de MAXKO.

http://www.maxko.org


- Para usuarios de PC Café -


* Cierre todas las ventanas del navegador cuando haya terminado con ellas.

Esto asegurará que todas sus sesiones de navegación estén cerradas y que la información ingresada durante la sesión se haya borrado.

* Cerrar sesión en el cliente MAXKO.

Al hacer esto, nadie podrá acceder a sus personajes a menos que tengan la información de su cuenta.
Si su Café lo permite, también puede hacer lo siguiente para aumentar la seguridad:

* Borra la memoria caché de tu navegador.

Esto eliminará todos los archivos temporales de Internet que se usaron durante la sesión de su navegador, lo que ayudará a garantizar que su información permanezca segura.


* Borrar las cookies del navegador.

Este es otro paso para borrar los archivos temporales de Internet que se utilizaron durante la sesión del navegador.


* Borrar el historial del navegador

Este es el tercer paso para eliminar los archivos temporales de Internet que se utilizaron durante la sesión del navegador.


* Apague la PC o, como mínimo, cierre la sesión de Windows

Este es el paso final para ayudar a garantizar que su información permanezca segura.


Si sospecha que la seguridad de su cuenta se ha visto comprometida (pirateada), debe:


* Escanee su computadora en busca de programas troyanos, software espía y virus.

* Cambie su contraseña una vez que esté seguro de que su computadora está limpia.

* Envíe un ticket de soporte indicando el tiempo aproximado en que su cuenta estuvo comprometida y la mayor cantidad de detalles posible sobre la ocurrencia.
* Estas son algunas de las cosas que puede hacer para garantizar la seguridad de su cuenta y qué puede hacer si sospecha que su información se ha visto comprometida.


*Nos gustaría agradecerle por jugar MAXKO y por ayudarnos a hacer de MAXKO una gran experiencia de juego para todos.

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 Post subject: Re: ACCOUNT PROTECTION
PostPosted: 14 Sep 2021, 12:04 
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I think Chucky the most active


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